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Every feature, honestly labelled.

SARZ Command has 43 live features across 16 modules, from the owner’s Command Center to VAT invoices, WhatsApp and team targets. First deployed for a Dubai logistics company.

Owner Command Center

The owner's instrument panel: money, jobs, team and alerts, live, without asking anyone.

  • Owner Command Center

    Live

    Four money numbers on one screen: cash this month, receivables, payables and margin against last month, with a live jobs board and smart alerts underneath.

    Helps
    Owner
    Why it’s better
    Zoho and HubSpot show sales pipelines; this shows the owner the business's money and jobs together.
  • Live jobs departures board

    Live

    An airport-style board of every live job and its stage, updating as the team works.

    Helps
    Owner, Manager, Operations
    Why it’s better
    In Excel, the status of a job is whatever the last person typed.
  • Lane and route map

    Live

    A map of where work is going and where the margin comes from.

    Helps
    Owner, Manager
    Why it’s better
    Generic CRMs have no idea what a route or lane is.
  • 90-day cash flow with forecast

    Live

    Ninety days of cash in and out with a forecast, summed up in one plain-English sentence.

    Helps
    Owner, Accounts
    Why it’s better
    No spreadsheet to rebuild every month.
  • Team in Sight

    Live

    Who's ahead, who's behind and who needs help, without asking.

    Helps
    Owner, Manager
    Why it’s better
    Replaces the end-of-day WhatsApp round-up.
  • Smart alerts with one-click fixes

    Live

    Alerts for what needs attention, each with the fix one click away.

    Helps
    Owner, Manager
    Why it’s better
    An alert that links straight to the fix, not just a red number.
  • Margin breakdown

    Live

    Margin by service, route, client and salesperson, so you know where the money is really made.

    Helps
    Owner, Manager
    Why it’s better
    Margin, not just revenue: most CRMs never see your costs.

Role desks

Six desks, each with its own home, menu and colour line, and permissions enforced by the database.

  • Six role desks

    Live

    Owner, Manager, Sales, Operations, Accounts and IT each get their own home, menu and colour line.

    Helps
    Owner, Manager, Sales, Operations, Accounts, IT
    Why it’s better
    Everyone sees their job, not a wall of every module.
  • Database-level permissions

    Live

    Permissions are enforced by the database, not just hidden on screen. IT never sees money, and salaries stay private.

    Helps
    Owner, IT
    Why it’s better
    Hiding a menu isn't security; row-level rules are.
  • One-click role switching

    Live

    Switch between desks in one click where someone wears more than one hat.

    Helps
    Owner, Manager
    Why it’s better
    No second login for the same person.

Enquiries

Every enquiry from every channel in one queue, each with a clock running.

  • One enquiry queue

    Live

    Every enquiry in one queue, from WhatsApp, calls, walk-ins, meetings, Meta Ads (with the campaign name), the website, referrals and repeat clients.

    Helps
    Sales, Manager
    Why it’s better
    No enquiry lives only in one salesperson's phone.
  • Response timers

    Live

    Every new enquiry gets a timer that turns amber at 15 minutes and red at 30, so nobody is left waiting.

    Helps
    Sales, Manager, Owner
    Why it’s better
    Speed to reply is visible to everyone, live.
  • 20-second phone capture

    Live

    Log a call or a walk-in from your phone in about twenty seconds.

    Helps
    Sales
    Why it’s better
    Fast enough that people actually do it.
  • One-click convert to quote

    Live

    Turn an enquiry into a quote in one click, with the details carried over.

    Helps
    Sales
    Why it’s better
    No copying between a chat, a sheet and a Word template.
  • Meta Ads source tracking

    Live

    Enquiries from Meta Ads arrive tagged with the campaign they came from, through to the sale.

    Helps
    Owner, Sales
    Why it’s better
    See which campaign actually sells, not just which one gets clicks.

Smart Quote Builder

Quotes with live margin, the right VAT and a WhatsApp-ready version in one click.

  • Smart Quote Builder

    Live

    Build a quote with live margin, a warning when you go below your margin floor, service-fee presets and the correct VAT.

    Helps
    Sales, Manager
    Why it’s better
    The margin floor stops discounts that lose money before they're sent.
  • WhatsApp-ready quotes and branded PDFs

    Live

    Every quote as WhatsApp-ready text and a branded PDF, with version history.

    Helps
    Sales
    Why it’s better
    Customers get the quote where they actually read it.
  • Logistics quote pack

    Live

    Chargeable weight (volumetric for air, CBM for sea) and side-by-side carrier comparison tagged best value, fastest and best margin.

    Helps
    Sales, Operations
    Why it’s better
    Freight maths built in, not done on a calculator.

Jobs

Every job through your own stages, on a board, a table, a map or a departures board. No more "any update?".

  • Job stages and stage board

    Live

    Every job through its stages on a drag-and-drop board, a table with saved filters or a map.

    Helps
    Operations, Manager
    Why it’s better
    One live status instead of five versions of a spreadsheet.
  • Route-line progress and exceptions

    Live

    Each job's progress as a route line; holds and exceptions show as a broken line with an alert.

    Helps
    Operations, Owner
    Why it’s better
    Problems are visible the moment they happen.

Customers

One profile per customer: what they're worth, how fast they pay, and every chat.

  • Customer profiles

    Live

    B2B and individual customers with lifetime revenue and margin, payment speed and full WhatsApp history.

    Helps
    Sales, Accounts, Owner
    Why it’s better
    Margin and payment speed per customer, not just contact details.
  • Credit terms with a credit-used meter

    Live

    Set credit terms per customer and see how much of their credit is used before you take the next job.

    Helps
    Accounts, Sales, Owner
    Why it’s better
    Stops new work going to customers who already owe too much.
  • Duplicate detection

    Live

    Warns when a customer already exists, so records stay clean.

    Helps
    Sales
    Why it’s better
    One customer, one record.

Suppliers & partners

Rate cards, contracts, performance and what you owe, per supplier.

  • Rate cards and contract alerts

    Live

    Supplier rate cards with alerts before contracts expire.

    Helps
    Operations, Manager
    Why it’s better
    Rates in one place instead of buried in email.
  • Supplier performance and balances

    Live

    An on-time performance score per supplier, and what you owe each one.

    Helps
    Operations, Accounts
    Why it’s better
    Choose suppliers on facts.

Documents

The right checklist for every job, and one searchable vault.

  • Automatic document checklists

    Live

    The right checklist for every job; uploads are marked received, verified or rejected, all in a searchable vault.

    Helps
    Operations
    Why it’s better
    Nothing goes out with a document missing.

Finance

VAT tax invoices, payments, cash collected in person, payables and aging.

  • AED tax invoices with 5% VAT

    Live

    UAE tax invoices in AED with 5% VAT and your TRN, in one click from the job.

    Helps
    Accounts
    Why it’s better
    Invoicing lives with the job, so nothing delivered goes unbilled.
  • Payments, full or partial

    Live

    Record full or partial payments by bank transfer, cash, card or cheque.

    Helps
    Accounts
    Why it’s better
    Every payment against the right invoice.
  • Cash collected in person

    Live

    Cash a salesperson or technician collects is tracked as awaiting deposit until it's banked.

    Helps
    Accounts, Sales, Owner
    Why it’s better
    Field cash is a real UAE problem; generic CRMs don't track it.
  • Aging and WhatsApp payment reminders

    Live

    Receivables aging and payables, with one-click payment reminders on WhatsApp.

    Helps
    Accounts, Owner
    Why it’s better
    Chase payment where customers actually reply.
  • VAT summary and margin analytics

    Live

    A VAT summary for your returns and margin analytics across the business.

    Helps
    Accounts, Owner
    Why it’s better
    Your accountant gets clean numbers.

Team, targets & commission

Targets as a journey, commission as it's earned, and salaries kept private.

  • Target Journey

    Live

    Each salesperson's monthly target as a journey: a truck moves along the route as deals close.

    Helps
    Sales, Manager, Owner
    Why it’s better
    A target people actually look at.
  • Commission: earned, pending, projected

    Live

    Commission shown as earned, pending and projected, with a leaderboard and per-person stats.

    Helps
    Sales, Manager, Accounts
    Why it’s better
    No more month-end commission arguments.
  • Private salaries

    Live

    Salaries are visible only to the Owner, Accounts and the person themselves.

    Helps
    Owner, Accounts
    Why it’s better
    Enforced by the database, not by trust.

WhatsApp

One inbox across numbers, automatic customer updates and a customer bot.

  • WhatsApp Hub

    Live

    One inbox across your WhatsApp numbers, with chats linked to customers and jobs, saved replies and stage templates.

    Sending is simulated until your Meta WhatsApp setup is complete.

    Helps
    Sales, Operations
    Why it’s better
    Customer chats belong to the business, not to one phone.
  • Live WhatsApp customer updates

    Live

    When a job moves stage, the customer gets a WhatsApp update automatically.

    Sending is simulated until your Meta WhatsApp setup is complete.

    Helps
    Operations, Customers
    Why it’s better
    Customers stop calling to ask where things are.
  • Customer WhatsApp bot

    Live

    Customers ask on WhatsApp for status, ETA, invoices or documents, request a quote that becomes an enquiry, or hand off to a person. No app, no login.

    Simulated until connected to your WhatsApp number.

    Helps
    Customers, Sales, Accounts
    Why it’s better
    Answers "where's my order?" and "what do I owe?" at 2am.

Tasks & follow-ups

Manual tasks plus rules that do the remembering, so nobody has to chase.

  • Tasks and automatic follow-ups

    Live

    Manual tasks plus rules: a quote unanswered for 48 hours, documents missing before a deadline, an invoice 7 days overdue, delivered but not invoiced, a contract expiring.

    Helps
    Sales, Operations, Accounts
    Why it’s better
    The system remembers the follow-up, so people don't have to.

Reports

Revenue, margin, lead sources, people and VAT, exportable.

  • Reports

    Live

    Revenue and margin by service, route and supplier; lead sources and conversion (including Meta Ads); rep performance, aging and VAT. Export to CSV or PDF.

    Helps
    Owner, Manager, Accounts
    Why it’s better
    The reports an SME owner asks for, already built.

Admin & security

Users, permissions, audit log, settings, backups and two-step login.

  • Admin, audit log and settings

    Live

    Users, a permission matrix, a full audit log, integrations, data export and company settings (TRN, bank, invoice numbering, alert thresholds, commission rules, business hours).

    Helps
    IT, Owner
    Why it’s better
    Your settings, your rules, all in one place.
  • Two-step login, daily backups, monitoring

    Live

    Two-step login with an authenticator app, daily backups and error monitoring.

    Helps
    Owner, IT
    Why it’s better
    Run for you, so security isn't left to whoever set up the spreadsheet.

Everywhere

Find anything in two keystrokes, and run your desk from your phone.

  • Cmd+K: find anything

    Live

    Find any customer, job, quote or invoice by any number, with keyboard shortcuts (N, Q, D, ?) and slide-over panels.

    Helps
    Sales, Operations, Accounts
    Why it’s better
    Two keystrokes instead of five clicks.
  • Works on phones

    Live

    Every desk works on a phone, with a bottom menu per role, in light or dark mode. Everything is logged.

    Helps
    Sales, Operations, Owner
    Why it’s better
    Built for people who aren't at a desk.

Owner intelligence

The system watching your margins, your quiet customers and your mornings.

  • Morning Brief on WhatsApp

    Rolling out

    At 8am the owner gets yesterday's cash, money owed, stuck jobs, sales, who's behind target, leaks and quiet clients in one WhatsApp message.

    Helps
    Owner
    Why it’s better
    The business, summed up before the first coffee.
  • Profit Leak Detector

    Rolling out

    Eight checks for money slipping away (supplier overcharges, unbilled costs, margin erosion, delivered-not-invoiced, duplicate payments and more), with one-click fixes and an "AED recovered" counter.

    Helps
    Owner, Accounts
    Why it’s better
    Finds the money a spreadsheet never will.
  • Client Radar

    Rolling out

    Learns each customer's ordering rhythm, flags the ones who've gone quiet and gives you a ready-to-send win-back WhatsApp, with an "AED won back" counter.

    Helps
    Owner, Sales
    Why it’s better
    Notices a customer drifting before they're gone.

On the roadmap.

Planned, not built. None of these exist today. They’re here so you can see where we’re taking the product.

  • Office TV mode

    A live sales and operations board for meeting-room screens.

  • Paste a chat, get an order

    Paste a WhatsApp conversation and AI drafts the enquiry or order.

  • Card payment links

    Send a card payment link with the invoice.

  • Live carrier tracking

    Tracking updates pulled from carriers automatically.

  • Accounting sync

    Sync invoices and payments with Zoho Books, QuickBooks or Xero.

  • Photo receipt trail for cash

    A photo of every cash receipt, attached to the payment.

Guides for UAE SMEs

All insights →

Swap the group chats for one screen.

Book 20 minutes. We’ll walk through SARZ Command with your own business in mind, and you’ll know whether it fits.

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