Every feature, honestly labelled.
SARZ Command has 43 live features across 16 modules, from the owner’s Command Center to VAT invoices, WhatsApp and team targets. First deployed for a Dubai logistics company.
Owner Command Center
The owner's instrument panel: money, jobs, team and alerts, live, without asking anyone.
Cash
AED 186,420
Owed to you
AED 64,310
You owe
AED 92,780
Margin
AED 41,265
Owner Command Center
LiveFour money numbers on one screen: cash this month, receivables, payables and margin against last month, with a live jobs board and smart alerts underneath.
- Helps
- Owner
- Why it’s better
- Zoho and HubSpot show sales pipelines; this shows the owner the business's money and jobs together.
Live jobs departures board
LiveAn airport-style board of every live job and its stage, updating as the team works.
- Helps
- Owner, Manager, Operations
- Why it’s better
- In Excel, the status of a job is whatever the last person typed.
Lane and route map
LiveA map of where work is going and where the margin comes from.
- Helps
- Owner, Manager
- Why it’s better
- Generic CRMs have no idea what a route or lane is.
90-day cash flow with forecast
LiveNinety days of cash in and out with a forecast, summed up in one plain-English sentence.
- Helps
- Owner, Accounts
- Why it’s better
- No spreadsheet to rebuild every month.
Team in Sight
LiveWho's ahead, who's behind and who needs help, without asking.
- Helps
- Owner, Manager
- Why it’s better
- Replaces the end-of-day WhatsApp round-up.
Smart alerts with one-click fixes
LiveAlerts for what needs attention, each with the fix one click away.
- Helps
- Owner, Manager
- Why it’s better
- An alert that links straight to the fix, not just a red number.
Margin breakdown
LiveMargin by service, route, client and salesperson, so you know where the money is really made.
- Helps
- Owner, Manager
- Why it’s better
- Margin, not just revenue: most CRMs never see your costs.
Role desks
Six desks, each with its own home, menu and colour line, and permissions enforced by the database.
- OwnerCommand line
- ManagerBridge line
- SalesSignal line
- OperationsHarbour line
- AccountsLedger line
- ITGrid line
Six role desks
LiveOwner, Manager, Sales, Operations, Accounts and IT each get their own home, menu and colour line.
- Helps
- Owner, Manager, Sales, Operations, Accounts, IT
- Why it’s better
- Everyone sees their job, not a wall of every module.
Database-level permissions
LivePermissions are enforced by the database, not just hidden on screen. IT never sees money, and salaries stay private.
- Helps
- Owner, IT
- Why it’s better
- Hiding a menu isn't security; row-level rules are.
One-click role switching
LiveSwitch between desks in one click where someone wears more than one hat.
- Helps
- Owner, Manager
- Why it’s better
- No second login for the same person.
Enquiries
Every enquiry from every channel in one queue, each with a clock running.
- Gulf Crest Trading · WhatsApp4m
- Meta Ads · Spring campaign18m
- Walk-in · Palm Line34m
Amber at 15 min · red at 30
One enquiry queue
LiveEvery enquiry in one queue, from WhatsApp, calls, walk-ins, meetings, Meta Ads (with the campaign name), the website, referrals and repeat clients.
- Helps
- Sales, Manager
- Why it’s better
- No enquiry lives only in one salesperson's phone.
Response timers
LiveEvery new enquiry gets a timer that turns amber at 15 minutes and red at 30, so nobody is left waiting.
- Helps
- Sales, Manager, Owner
- Why it’s better
- Speed to reply is visible to everyone, live.
20-second phone capture
LiveLog a call or a walk-in from your phone in about twenty seconds.
- Helps
- Sales
- Why it’s better
- Fast enough that people actually do it.
One-click convert to quote
LiveTurn an enquiry into a quote in one click, with the details carried over.
- Helps
- Sales
- Why it’s better
- No copying between a chat, a sheet and a Word template.
Meta Ads source tracking
LiveEnquiries from Meta Ads arrive tagged with the campaign they came from, through to the sale.
- Helps
- Owner, Sales
- Why it’s better
- See which campaign actually sells, not just which one gets clicks.
Smart Quote Builder
Quotes with live margin, the right VAT and a WhatsApp-ready version in one click.
Quote Q-2291
AED 12,600
Margin
Below your 40% margin floor
VAT 5% · WhatsApp text · PDF
Smart Quote Builder
LiveBuild a quote with live margin, a warning when you go below your margin floor, service-fee presets and the correct VAT.
- Helps
- Sales, Manager
- Why it’s better
- The margin floor stops discounts that lose money before they're sent.
WhatsApp-ready quotes and branded PDFs
LiveEvery quote as WhatsApp-ready text and a branded PDF, with version history.
- Helps
- Sales
- Why it’s better
- Customers get the quote where they actually read it.
Logistics quote pack
LiveChargeable weight (volumetric for air, CBM for sea) and side-by-side carrier comparison tagged best value, fastest and best margin.
- Helps
- Sales, Operations
- Why it’s better
- Freight maths built in, not done on a calculator.
Jobs
Every job through your own stages, on a board, a table, a map or a departures board. No more "any update?".
Job stages and stage board
LiveEvery job through its stages on a drag-and-drop board, a table with saved filters or a map.
- Helps
- Operations, Manager
- Why it’s better
- One live status instead of five versions of a spreadsheet.
Route-line progress and exceptions
LiveEach job's progress as a route line; holds and exceptions show as a broken line with an alert.
- Helps
- Operations, Owner
- Why it’s better
- Problems are visible the moment they happen.
Customers
One profile per customer: what they're worth, how fast they pay, and every chat.
- Where's my order?
- J-0457 is in transit, arriving Thursday.
- What do I owe?
- AED 4,200 on INV-1182, due Sunday. Pay or download it here.
Customer profiles
LiveB2B and individual customers with lifetime revenue and margin, payment speed and full WhatsApp history.
- Helps
- Sales, Accounts, Owner
- Why it’s better
- Margin and payment speed per customer, not just contact details.
Credit terms with a credit-used meter
LiveSet credit terms per customer and see how much of their credit is used before you take the next job.
- Helps
- Accounts, Sales, Owner
- Why it’s better
- Stops new work going to customers who already owe too much.
Duplicate detection
LiveWarns when a customer already exists, so records stay clean.
- Helps
- Sales
- Why it’s better
- One customer, one record.
Suppliers & partners
Rate cards, contracts, performance and what you owe, per supplier.
Rate cards and contract alerts
LiveSupplier rate cards with alerts before contracts expire.
- Helps
- Operations, Manager
- Why it’s better
- Rates in one place instead of buried in email.
Supplier performance and balances
LiveAn on-time performance score per supplier, and what you owe each one.
- Helps
- Operations, Accounts
- Why it’s better
- Choose suppliers on facts.
Documents
The right checklist for every job, and one searchable vault.
Automatic document checklists
LiveThe right checklist for every job; uploads are marked received, verified or rejected, all in a searchable vault.
- Helps
- Operations
- Why it’s better
- Nothing goes out with a document missing.
Finance
VAT tax invoices, payments, cash collected in person, payables and aging.
Payment · cash
AED 3,450
Collected by Khalid · 14:20
Awaiting depositAED tax invoices with 5% VAT
LiveUAE tax invoices in AED with 5% VAT and your TRN, in one click from the job.
- Helps
- Accounts
- Why it’s better
- Invoicing lives with the job, so nothing delivered goes unbilled.
Payments, full or partial
LiveRecord full or partial payments by bank transfer, cash, card or cheque.
- Helps
- Accounts
- Why it’s better
- Every payment against the right invoice.
Cash collected in person
LiveCash a salesperson or technician collects is tracked as awaiting deposit until it's banked.
- Helps
- Accounts, Sales, Owner
- Why it’s better
- Field cash is a real UAE problem; generic CRMs don't track it.
Aging and WhatsApp payment reminders
LiveReceivables aging and payables, with one-click payment reminders on WhatsApp.
- Helps
- Accounts, Owner
- Why it’s better
- Chase payment where customers actually reply.
VAT summary and margin analytics
LiveA VAT summary for your returns and margin analytics across the business.
- Helps
- Accounts, Owner
- Why it’s better
- Your accountant gets clean numbers.
Team, targets & commission
Targets as a journey, commission as it's earned, and salaries kept private.
Target journey · Khalid
68%
3 deals to the next stop · commission AED 2,140 earned
Target Journey
LiveEach salesperson's monthly target as a journey: a truck moves along the route as deals close.
- Helps
- Sales, Manager, Owner
- Why it’s better
- A target people actually look at.
Commission: earned, pending, projected
LiveCommission shown as earned, pending and projected, with a leaderboard and per-person stats.
- Helps
- Sales, Manager, Accounts
- Why it’s better
- No more month-end commission arguments.
Private salaries
LiveSalaries are visible only to the Owner, Accounts and the person themselves.
- Helps
- Owner, Accounts
- Why it’s better
- Enforced by the database, not by trust.
One inbox across numbers, automatic customer updates and a customer bot.
- Where's my order?
- J-0457 is in transit, arriving Thursday.
- What do I owe?
- AED 4,200 on INV-1182, due Sunday. Pay or download it here.
WhatsApp Hub
LiveOne inbox across your WhatsApp numbers, with chats linked to customers and jobs, saved replies and stage templates.
Sending is simulated until your Meta WhatsApp setup is complete.
- Helps
- Sales, Operations
- Why it’s better
- Customer chats belong to the business, not to one phone.
Live WhatsApp customer updates
LiveWhen a job moves stage, the customer gets a WhatsApp update automatically.
Sending is simulated until your Meta WhatsApp setup is complete.
- Helps
- Operations, Customers
- Why it’s better
- Customers stop calling to ask where things are.
Customer WhatsApp bot
LiveCustomers ask on WhatsApp for status, ETA, invoices or documents, request a quote that becomes an enquiry, or hand off to a person. No app, no login.
Simulated until connected to your WhatsApp number.
- Helps
- Customers, Sales, Accounts
- Why it’s better
- Answers "where's my order?" and "what do I owe?" at 2am.
Tasks & follow-ups
Manual tasks plus rules that do the remembering, so nobody has to chase.
Tasks and automatic follow-ups
LiveManual tasks plus rules: a quote unanswered for 48 hours, documents missing before a deadline, an invoice 7 days overdue, delivered but not invoiced, a contract expiring.
- Helps
- Sales, Operations, Accounts
- Why it’s better
- The system remembers the follow-up, so people don't have to.
Reports
Revenue, margin, lead sources, people and VAT, exportable.
Reports
LiveRevenue and margin by service, route and supplier; lead sources and conversion (including Meta Ads); rep performance, aging and VAT. Export to CSV or PDF.
- Helps
- Owner, Manager, Accounts
- Why it’s better
- The reports an SME owner asks for, already built.
Admin & security
Users, permissions, audit log, settings, backups and two-step login.
Admin, audit log and settings
LiveUsers, a permission matrix, a full audit log, integrations, data export and company settings (TRN, bank, invoice numbering, alert thresholds, commission rules, business hours).
- Helps
- IT, Owner
- Why it’s better
- Your settings, your rules, all in one place.
Two-step login, daily backups, monitoring
LiveTwo-step login with an authenticator app, daily backups and error monitoring.
- Helps
- Owner, IT
- Why it’s better
- Run for you, so security isn't left to whoever set up the spreadsheet.
Everywhere
Find anything in two keystrokes, and run your desk from your phone.
Cmd+K: find anything
LiveFind any customer, job, quote or invoice by any number, with keyboard shortcuts (N, Q, D, ?) and slide-over panels.
- Helps
- Sales, Operations, Accounts
- Why it’s better
- Two keystrokes instead of five clicks.
Works on phones
LiveEvery desk works on a phone, with a bottom menu per role, in light or dark mode. Everything is logged.
- Helps
- Sales, Operations, Owner
- Why it’s better
- Built for people who aren't at a desk.
Owner intelligence
The system watching your margins, your quiet customers and your mornings.
- Supplier overcharge · J-0425Fix
- Delivered, not invoiced · J-0398Fix
- Unbilled cost · J-0412Fix
Morning Brief on WhatsApp
Rolling outAt 8am the owner gets yesterday's cash, money owed, stuck jobs, sales, who's behind target, leaks and quiet clients in one WhatsApp message.
- Helps
- Owner
- Why it’s better
- The business, summed up before the first coffee.
Profit Leak Detector
Rolling outEight checks for money slipping away (supplier overcharges, unbilled costs, margin erosion, delivered-not-invoiced, duplicate payments and more), with one-click fixes and an "AED recovered" counter.
- Helps
- Owner, Accounts
- Why it’s better
- Finds the money a spreadsheet never will.
Client Radar
Rolling outLearns each customer's ordering rhythm, flags the ones who've gone quiet and gives you a ready-to-send win-back WhatsApp, with an "AED won back" counter.
- Helps
- Owner, Sales
- Why it’s better
- Notices a customer drifting before they're gone.
On the roadmap.
Planned, not built. None of these exist today. They’re here so you can see where we’re taking the product.
Office TV mode
A live sales and operations board for meeting-room screens.
Paste a chat, get an order
Paste a WhatsApp conversation and AI drafts the enquiry or order.
Card payment links
Send a card payment link with the invoice.
Live carrier tracking
Tracking updates pulled from carriers automatically.
Accounting sync
Sync invoices and payments with Zoho Books, QuickBooks or Xero.
Photo receipt trail for cash
A photo of every cash receipt, attached to the payment.
Guides for UAE SMEs
All insights →
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Swap the group chats for one screen.
Book 20 minutes. We’ll walk through SARZ Command with your own business in mind, and you’ll know whether it fits.