SARZ CommandBusiness Management System by sarz.
Stop chasing. Your business, on one screen.
The business management system built for UAE SMEs.
SARZ Command is a business management system built for small and medium businesses in the UAE by SARZ, an AI and digital studio in Dubai. It brings enquiries, quotes, jobs, WhatsApp conversations, VAT invoices, cash collection, team targets and owner reporting into one system, set up for each business and run for you.
- Set up and run for you
- Built in Dubai
- VAT invoicing
- WhatsApp-native

Real screenSample dataThe Owner desk
The chase
Right now, your business lives in other people’s phones.
RECEIPT #0088
CASH · AED 1,250
recvd: Khalid
banked??
Call Sandstone re invoice!!
AED 4,200 4,800?
who quoted this??
WhatsApp · 47 unread
- Any update on my order?? 09:14
- which order? there are 3 10:47
- Send the quote again pls 11:02
- 0:47 · Forwarded
- Did they pay? 17:55
Before: chats, sheets and memory

Real screenSample dataAfter: one board, in SARZ Command
Enquiries in a salesperson’s WhatsApp. Jobs in Jobs_FINAL_v3. Cash in a rep’s pocket. SARZ Command puts all of it on one screen you can read without asking anyone.
One job, start to finish
From a WhatsApp message to money in the bank.
Follow one job from the first message to the owner's numbers. Every hand-off happens inside the system, so nobody has to chase it.
01 · Sales
An enquiry arrives on WhatsApp
It lands in one queue with a response timer: amber at 15 minutes, red at 30. Logging a call takes about twenty seconds.
02 · Sales
One click turns it into a quote
Live margin, a warning below your margin floor, the right VAT, then a WhatsApp-ready text and a branded PDF.
03 · Operations
The job moves through your stages
On a board, a table or a departures board. Holds and exceptions show as a broken line with an alert.
04 · Customer
The customer gets a WhatsApp update
Automatically, at every stage. And the bot answers "where's my order?" without anyone picking up the phone.
05 · Accounts
Delivered, then invoiced in one click
An AED tax invoice with 5% VAT and your TRN, straight from the job, so nothing delivered goes unbilled.
06 · Accounts
Paid, by bank or in cash
Full or partial. Cash a rep collects stays awaiting deposit until it's banked.
07 · Owner
The owner's numbers move, without a phone call
Cash, receivables, margin and the team's targets update on the Command Center, live.
Standout features
The gauges worth watching.
The highlights. The full list, module by module: see them all.
Cash
AED 186,420
Owed to you
AED 64,310
You owe
AED 92,780
Margin
AED 41,265
Owner Command Center
Owner Command Center
Four money numbers on one screen: cash this month, receivables, payables and margin against last month, with a live jobs board and smart alerts underneath.
- BookedCollectedIn transitYour shipment J-0457 is in transit. ETA Thursday. Track or reply here anytime.✓✓
WhatsApp
Live WhatsApp customer updates
When a job moves stage, the customer gets a WhatsApp update automatically.
Sending is simulated until your Meta WhatsApp setup is complete.
- Where's my order?
- J-0457 is in transit, arriving Thursday.
- What do I owe?
- AED 4,200 on INV-1182, due Sunday. Pay or download it here.
WhatsApp
Customer WhatsApp bot
Customers ask on WhatsApp for status, ETA, invoices or documents, request a quote that becomes an enquiry, or hand off to a person. No app, no login.
Simulated until connected to your WhatsApp number.
Quote Q-2291
AED 12,600
Margin
Below your 40% margin floor
VAT 5% · WhatsApp text · PDF
Smart Quote Builder
Smart Quote Builder
Build a quote with live margin, a warning when you go below your margin floor, service-fee presets and the correct VAT.
Target journey · Khalid
68%
3 deals to the next stop · commission AED 2,140 earned
Team, targets & commission
Target Journey
Each salesperson's monthly target as a journey: a truck moves along the route as deals close.
- OwnerCommand line
- ManagerBridge line
- SalesSignal line
- OperationsHarbour line
- AccountsLedger line
- ITGrid line
Role desks
Six role desks
Owner, Manager, Sales, Operations, Accounts and IT each get their own home, menu and colour line.
- Gulf Crest Trading · WhatsApp4m
- Meta Ads · Spring campaign18m
- Walk-in · Palm Line34m
Amber at 15 min · red at 30
Enquiries
Response timers
Every new enquiry gets a timer that turns amber at 15 minutes and red at 30, so nobody is left waiting.
Payment · cash
AED 3,450
Collected by Khalid · 14:20
Awaiting depositFinance
Cash collected in person
Cash a salesperson or technician collects is tracked as awaiting deposit until it's banked.
Rolling out next
Morning Brief on WhatsApp Rolling out
At 8am the owner gets yesterday's cash, money owed, stuck jobs, sales, who's behind target, leaks and quiet clients in one WhatsApp message.
Profit Leak Detector Rolling out
Eight checks for money slipping away (supplier overcharges, unbilled costs, margin erosion, delivered-not-invoiced, duplicate payments and more), with one-click fixes and an "AED recovered" counter.
Client Radar Rolling out
Learns each customer's ordering rhythm, flags the ones who've gone quiet and gives you a ready-to-send win-back WhatsApp, with an "AED won back" counter.
Role desks
Six desks, six colour lines.
Sales sees enquiries. Accounts sees the money. IT never does. Switch roles to see what each desk shows.

Real screenSample dataOwner desk · Command line
- Cash, receivables, payables and margin at a glance
- Every job and its stage, live
- Alerts with one-click fixes
- Team in sight: who's ahead, who's behind
A hidden menu isn’t security. Permissions live in the database: IT never sees money, and salaries stay private.
Not a mockup
Real screens. Not a pitch deck.
These screenshots are SARZ Command itself, built and run by us and first deployed for a Dubai logistics company. The data is sample data for a fictional company.
Real screenSample dataScreens from the live system
Made in Dubai
Built for AED, VAT and WhatsApp.
Built and supported in Dubai, for businesses where cash still changes hands and every customer is on WhatsApp.
AED + 5% VAT tax invoices
Tax invoices in AED with 5% VAT and your TRN, in one click from the job.
WhatsApp Cloud API, multiple numbers
One inbox across your business numbers, linked to customers and jobs.
Cash collected in person
Field cash tracked as awaiting deposit, all the way to the bank.
E-invoicing, ready to connect
Built to connect to your chosen FTA-accredited e-invoicing provider (ASP).
UAE e-invoicing, explained
Industries
Same engine, your trade’s words.
First deployed for a Dubai logistics company. Set up with your own stages and terms. All industries.
Logistics & freight
From "rate please?" to delivered, on one screen.
SARZ Command for logistics and freight forwarding companies
Trading companies
Know who owes you, before they owe you too much.
SARZ Command for trading and distribution companies
Technical services
Every job, every technician, every dirham, accounted for.
SARZ Command for technical services and maintenance companies
Real estate brokerages
Every lead gets a clock. Amber at 15 minutes.
SARZ Command for real estate brokerages
Car rental & automotive
Your customers stop calling to ask "is it ready?".
SARZ Command for car rental and automotive service businesses
Another industry
Your stages, your words, your desks.
Tell us how your business runs
How it works
We set it up. We keep it running.
01
Discovery call
Twenty minutes on how your business runs today and where it hurts.
02
Set up for your business
Your stages, roles, terms and existing data, set up for you.
03
Connect WhatsApp and train your team
Your numbers connected, and every desk shown to the people who'll use it.
04
We keep it running
Hosting, daily backups, updates and support in one monthly fee. You run the business; we keep the system running.
See it running
A guided demo on your own process. Set up for your business, run for you.
Results
Four numbers, watched from day one.
Four numbers we track for every client, from the first day.
First-reply time
Enquiry-to-quote rate
AED recovered
Hours saved per week
Blank until we have real numbers to put there. We don’t make them up.
Guides for UAE SMEs
All insights →
Business systems5 min read
Best CRM for small businesses in the UAE (2026): an honest guide
Zoho CRM, HubSpot, Odoo, SARZ Command or WhatsApp and Excel? Which CRM fits a UAE small business, judged on WhatsApp, VAT invoicing, e-invoicing and price.
22 October 2026

Business systems3 min read
How to track the cash your sales team and technicians collect
A simple system for cash your salespeople, drivers and technicians collect in the UAE, so every dirham is tracked from the customer's hand to the bank.
22 October 2026
Questions, answered.
What is SARZ Command?
SARZ Command is a business management system built for small and medium businesses in the UAE by SARZ, an AI and digital studio in Dubai. It brings enquiries, quotes, jobs, WhatsApp, VAT invoices, cash collection, team targets and owner reporting into one system, set up for each business and run for you.
How is it different from Zoho or HubSpot?
Zoho and HubSpot are self-serve CRMs priced per user, strongest at sales and marketing. SARZ Command is set up and run for you, and covers operations as well: jobs through stages, VAT invoices, cash collected in person, supplier balances and the owner's money view, with WhatsApp built in.
Does it work with WhatsApp?
Yes. WhatsApp is at the centre: one inbox across your business numbers with chats linked to customers and jobs, automatic updates when a job changes stage, and a customer bot that answers status and "what do I owe?" questions. It uses the WhatsApp Cloud API; sending is simulated until your Meta setup is complete.
Does it handle UAE VAT invoices?
Yes. SARZ Command issues AED tax invoices with 5% VAT and your TRN in one click from the job, records full or partial payments by bank, cash, card or cheque, tracks aging, and keeps a VAT summary for your returns.
Is it ready for UAE e-invoicing?
It's built to connect to your chosen FTA-accredited e-invoicing provider (ASP), which every business in scope must appoint. SARZ Command isn't an ASP itself. Businesses under AED 50 million must appoint one by 31 March 2027 and go live on 1 July 2027.
Who owns my data?
You do. Your data is yours, is never sold or shared, and can be exported as CSV files at any time. Access inside your company is controlled by role, with permissions enforced by the database.
Can my team use it on their phones?
Yes. Every desk works on a phone, with a bottom menu per role, so salespeople, technicians and drivers can log enquiries, update jobs and record cash collected from wherever they are.
How long does setup take?
Usually within a week, and two weeks at most. It depends on your stages, roles and how much existing data we move in, and you get a timeline after the discovery call, before anything is agreed.
What happens if I stop?
You can export all of your data as CSV files. Because SARZ Command is a subscription, the system's code stays with SARZ and isn't handed over.
Swap the group chats for one screen.
Book 20 minutes. We’ll walk through SARZ Command with your own business in mind, and you’ll know whether it fits.







